Founded in 2008 by Kirsty McWilliam, Coaching Direct is one of the UK’s leading coaching and coach training organisations. Working with both small and medium sized enterprises, as well as larger corporate private and public sector organisations, Coaching Direct’s reputation as a market leader in providing high quality services has allowed it to grow exponentially, with coaching and coach training provision now available throughout Europe and Asia.
Kirsty is joined by Susan McDonald (Head of Training), Jane Farrelly (Dubai) and Shirley Adrian (Hong Kong) as well as a number of experienced and committed Associate Coaches. All have experience in the delivery of coach training and in the provision of EQ-12.0 feedback.
It is the stated mission of Coaching Direct to develop meaningful, long term relationships, create inspirational development solutions and use coaching to maximise the potential in businesses and individuals alike.
We are a Coaching and Training Organisation, accredited by the Association for Coaching and our membership details can be found here.
Kirsty McWilliam (Founder, Accredited Coach AC & Chartered Accountant, ACCA)
Kirsty’s love for coaching came from her own experience of being coached whilst working as a corporate recovery specialist in one of the ‘big 4’ accountancy firms. Following this life changing and liberating experience, Kirsty realised that it was her vocation in life to go from managing change in business, to enabling change in individuals thus, became an accredited coach, coach supervisor and trainer. Kirsty’s ambitions to afford others the opportunity of experiencing the medium of coaching led her to set up the company we have today.
Kirsty runs the Accredited Award in Coach Training (c) programme, EQ-i2.0 certification and also supervises aspiring coaches as they pursue their own accreditation.
Kirsty works with clients on an individual basis who describe her coaching style as empathetic, motivating, honest and focussed. She also provides business coaching for SMEs, in addition to accountancy support.
Outside of Coaching Direct, Kirsty loves to enjoy spending time with her husband, Carl (with whom she co-directs another business), her two boys, Finlay and Sam and dog, Lochie. Kirsty is an avid reader, writer, student of yoga and fan of rugby.
Susan McDonald (Head of Training, UK)
As a former Leadership and Development Manager with the John Lewis Partnership, Susan joined Coaching Direct in 2014, bringing with her a wealth of experience in the design, delivery and evaluation of training programmes.
Susan is highly experienced in leading clients and colleagues through large scale and complex organisational change and is a recognised specialist in creating and developing high performance teams, using the medium of coaching.
An energetic, approachable and passionate, Susan loves to get the very best out of people and watch them develop.
Susan is responsible for managing and delivering the 5 day Accredited Award in Coach Training, is an active member of the Coaching Direct Executive Coach Bank, and is also responsible for the design and delivery of the Coaching Direct Management Development programme; encompassing leading and managing change, coaching skills, assertiveness, time management and customer experience.
Jane Farrelly (Associate Trainer, Dubai UAE)
Jane has an extensive 25 year career history in the hotel industry with a strong emphasis on financial and operational management. As a General Manager she was instrumental in the strategic direction of the re-development and launching of two hotels, one for a large national chain and one for a small independent hotel company. She was Financial Director and later Managing Director of the award winning Hope Street Hotel, Liverpool .
During her hotel career she coached and mentored employees at all levels and was involved as a Coach & Mentor, in a project with Women 1st, an initiative developed by People 1st, the Sector Skills Council for hospitality, tourism, leisure and travel in the UK. The project was to motivate, support and encourage more women to progress into senior management positions within these industries.
In 2010 she embarked on AC & ICF accredited Coach Training and launched her own Coaching company in the UK before relocating to Dubai in 2012.
In Dubai, Jane has set up the Coaching Direct Coach Training programme and is key to securing clients and building sustainable coaching solutions in Dubai.
Jane’s coaching style is calm, motivating, supportive and warm. Her clients have described her as a caring professional, focused in her approach and has a good sense of humour.
Jane is a member of the Association for Coaching and is the Moderator of the AC (UAE) LinkedIn Group. Jane’s passion is to deliver and promote coaching throughout Middle East & Asia and build great relationships.
Shirley Adrain (Associate Trainer, Hong Kong)
A graduate of Coaching Direct, Shirley is an experienced and accredited Executive Coach, Coach Trainer and NLP Business Practitioner.
With a MA in Psychology, Shirley focusses on supporting her clients to make lasting changes. She does this through working collaboratively with her clients to understand the reasons preventing them from moving forward, folding in a mix of traditional coaching methods, NLP and Clean Coaching.
Since 2006, Shirley has been developing young leaders and entrepreneurs throughout Asia, as well as working with more experienced, senior financial executives in Hong Kong to refine and develop their leadership skills. Shirley does this on a 121 basis, via video conferencing, where available.
Prior to establishing her coaching presence in Hong Kong, Shirley was a Senior Manager within Investment Banking, working within the UK and US, and latterly in Asia. She has also designed and implemented several international leadership development programmes as well as a Global Career Framework.
Kitty Gordon (Associate Trainer, UK)
Kitty Gordon is a qualified Coach, Facilitator and EQi 2.0 Assessor. She has worked within public and private sectors, in particular with the City of Edinburgh Council (CEC) where she heads up the Internal Coaching Bank, and facilitates the coach specific training among other leadership programmes. She has also done extensive work in the voluntary sector including facilitating organisational restructuring, management and leadership training, mentoring programmes and coaching support. Additionally she works as an Associate Lecturer with Queen Margaret University on the MSc in Public Services Leadership. She has a passion for working with people in a business and workplace environment.
In her work with the Association for Coaching (AC) she is Lead on Course Accreditation.
In her spare time, Kitty does a lot of creative work, and loves to head back to Orkney where her family live.